Quality Assurance Manager (QA Manager) est un mot très mystérieux pour un métier très utile au sein du groupe Blue Soft. Retour avec le responsable de notre équipe de tests Arnaud Walet sur son job, ses contraintes et ses avantages.

QA Manager or test manager: job description

To begin with, the main objective of this role. It is to put in place all the tools and processes to test the applications or sprints that are developed. The QA manager intervenes within a development team. He tests the achievements of his colleagues and improves the finished product. To do this, he/she will have to test the entire scope to ensure that the deliverable or what is going to be delivered works correctly.

Not to be confused with the people in charge of testing, who write the test scenarios and execute them. The QA Manager supervises, trains and accompanies the testers while setting up the tools on which the test teams will work.

Arnaud sums up: "The main functionality is to guarantee the quality of an application, i.e. its proper functioning.

A position as agile as development

The QA manager, like his colleagues, lives with the development of features. These can be very evolving. Arnaud explains: "Applications are constantly being developed and evolving, whether through new features or updates to the framework. We have to do regression testing to make sure that the application still works as it did before. This agility is both a complexity and one of the major advantages of this job, as Arnaud explains: "What I like about the QA job is the possibility of working in a lot of different technological fields and it's true that we have quite a few possibilities. We are lucky enough to have the entire data chain, from the database to the display, including processing.

QA Manager, the agent that gets under the user's skin

Tester, tester et retester c’est imaginer encore et toujours les chemins d’utilisation de l’utilisateur et se mettre perpétuellement dans ses baskets. « Il faut se mettre à la place de l’utilisateur et penser à tous les cas farfelus qui pourraient arriver en prod. Peut-être une fois sur 100, une fois sur 1000, mais au moins de l’avoir couvert de notre côté et de s’assurer que l’application répond bien comme ça serait spécifié ». 

A business that guarantees user satisfaction

Arnaud describes his work in relation to app quality and customer satisfaction."It's a job that is not well known but that tends to develop for the simple reason that in the digital age, when we download an app, go to a restaurant or whatever: we often look at the reviews. The first reflex we would have to order something is to look at the reviews. Well, for an application, generally, when we download it or when we use it, we look at the reviews to know if it is stable and if it does not crash. And in fact, the reviews reflect the quality of the application. Definitely a rewarding and vital role in our digital design business.

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