A collaborative platform is the cornerstone of project management and collaborative work, it allows its deployment and expression. At Blue Soft, we use Office 365 and this platform is one of the most deployed at our customers, even in the world.
As we know from experience, a collaborative platform offers many possibilities: saving time, structuring exchanges, centralizing information, etc. To the point of becoming essential: 58% of large and medium-sized companies have adopted a "digital workplace". But much more than a facilitating tool, the platform actually accompanies you beyond the organization, on many subjects, and generates benefits that you may not have known about when you launched the project.
Thanks to the collaborative platform, employees are happier
A happy employee is a productive employee. This is what the Ipsos and KFE study revealed: 65% of employees believe that collaborative work improves team productivity. And a happy collaborator is not only someone who plays foosball during the break! Happiness in the workplace is achieved through other levers:
- More direct communication
- The development of horizontality
- The speed of information transmission
- Mobility made easy
1. The collaborative tool breaks down communication barriers
A (good) collaborative platform always includes an instant messaging system; employees no longer have to go to their already cluttered mailboxes to track down an exchange. Shared files, comments and annotations also limit heavy discussions and improve communication.
Read our article on Microsoft Teams
2. The collaborative platform makes the policed company more flexible
Thanks to a clear division of tasks, there is no confusion between the role of executor and that of informed. Employees only receive the information they need, they are more responsible and less monitored via email CCs.
3. Employees access information in real time
A real asset in agile project management, the collaborative tool informs the team of any changes that may occur: modifications to the schedule, the addition of new parts, revisions to the budget or players, etc. In this way, managers and operational staff work on elements that are updated as the project progresses.
4. Workspaces are multiplying
At a time when 53% of the workforce are mobile workers, collaborative tools are emerging as THE solution. When your company switches from a local intranet model to a collaborative platform, it enables employees to work wherever they are. Multi-site distribution, disruptions in transport or on the road, strikes, personal imperatives... Erasing the unexpected and impediments, everyone can make progress on their projects from any location.
Thanks to the collaborative platform, managers are happier
Managers also have the right to happiness! They are fully realized when 3 conditions are met:
- His role is truly to support his team
- He manages his time well
- He masters the planning
1. The manager becomes a facilitator
Through his personalized interface, the manager uses his tools to energize the team and make exchanges more fluid. He can, for example, propose training sessions or free access to an external file for his team in order to eliminate friction. He takes advantage of the possibilities of his virtual workspace to switch from leader to facilitator.
2. The manager optimizes his time
Collaborative platforms combine the centralization of information with communication. Week after week, the whole team has access to the same elements: no more need to multiply progress meetings, transmission is fluid. And if the manager really needs group exchanges, he can organize remote meetings thanks to the applications integrated into the collaborative platforms.
3. The manager regains control over his work
By relying on his dashboard, the manager has a global vision of his work and his projects. By moving from push exchanges (receiving emails) to pull information (taking information via the dashboard), the perception and execution of the manager's work changes. He becomes the master of his imperatives and dictates his own schedule.
Thanks to the collaborative platform, customers are better satisfied
If, like 67% of companies, you consider customer relations to be strategic, collaborative platforms will be of great help to you. Because collaboration doesn't stop at the office, customers also benefit from it.
Collaborative tool works for more transparency
When your company opens up certain data to your customers, they have relevant information in real time. This way, they have an overview of their requests, the work done by your teams, key files and changes in the schedule. Switching from a business relationship to a partnership relationship builds a relationship based on trust.
The customer modulates his requests in real time
When focusing on an element or depending on internal changes, the customer may have to modify his requests. Since he has access to your information and can communicate easily with you, his satisfaction will be even greater.
Maximize the impact of your digital transformation, empower your employees, make your manager's day-to-day work more flexible and build customer loyalty... the collaborative platform opens up promising prospects. However, don't overlook training in management tools, or your efforts may be insufficient. A good command of how to deploy the tools will enable your staff to adopt these new concepts seamlessly. Let our experts help you define your project!
